Ted's Bulletin
  • Reston
  • Reston, VA, USA

Description 

The Hosts role is to warmly greet, seat and assist guests in accordance with Teds Bulletin quality standards and appropriately manage guest flow. The Host is a hospitality professional who is warm, genuine, and engaging, as well as efficient and accurate to ensure an extraordinary experience for all our guests.

 

SUMMARY OF ESSENTIAL FUNCTIONS:

  • Greets guests and facilitates seating guests per Ted's Bulletin timing and service standards, which include prolonged standing and walking throughout duration of shift.
  • Understands and effectively communicates with guests both in person and over the phone ensuring clear expectations using prescribed verbiage.
  • Cleans and maintains an organized, stocked work area which include, restrooms and outside perimeter of the restaurant.
  • May assist in clearing and cleaning tables which could require reaching, bending, stooping, lifting and working with cleaning agents.
  • Knows the food and beverage menu, and is able to speak to the menu from memory.
  • Completes side-work tasks as assigned.
  • My take to-go orders, which requires writing orders and ringing orders into the point of sale system.
  • Navigates reservation/guest management system quickly and efficiently
  • Understands and practices proper safe food and beverage handling procedures in accordance with local government standards.
 
Qualifications
  • Experience in high-volume, upscale casual dining or an equivalent service environment preferred
  • High school diploma (or equivalent) required
  • At least 18 years of age (unless permitted by law)
  • High energy and stamina. Able to work within a fast-paced, highly mobile environment
  • Able to stand and walk for up to 10 hours per day preferred
  • Able to lift and carry up to 40 pounds
  • Able to work calmly and effectively under pressure
  • Able to work flexible shifts and schedules, inclusive of weekends, and some holidays
  • Certified in (or able to be certified in) responsible alcohol service (as required by state or local law)
  • Able to perform essential functions and demonstrate competencies to company standards with reasonable accommodation
  • Able to communicate effectively in the primary language of the work location (verbal and written)
Ted's Bulletin
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